by Timothy Howlett

I drove a taxi home from a club one night because the driver did not know where Lozenets was.

Patsy O'Connor, Ireland

The electricity in my apartment was shut off in December without any warning or notice, and at first I thought it was an outage until I noticed that the lights in the rest of the building worked. That morning I found out from my landlord that it must be because I had never paid my bills, but I explained to them that I had never even received a bill to pay, and I had thought they (the landlord) were receiving them. I was told to go to Piccadilly or Office 1 to pay my bill. At Piccadilly I was only allowed to pay between certain days of the month, and it wasn't one of those days. At Office 1 I was told that because it was an old & overdue bill I couldn't pay there and would need to go to the Central Post Office. I went to the Central Post Office and they told me I could pay my bill, but that they couldn't turn back on my electricity and I'd need to go to a different post office to get my power turned back on. Finally I paid to have my power turned on immediately: in Bulgaria immediately means six hours later. So I paid extra to have the power turned back on when I'd be asleep. Welcome to Bulgaria!

Sandi Fox, USA

Beograd 585 km and a donkey running down the street in exactly that direction.

Justin P. Dean, New Zealand

It was when the Ulen restaurant burnt down up in the Plato area. It was either a cooker or fire that was left on or perhaps it was just a scam, as I think we were the only people who went there. But I laughed at this because the Bansko staff there were grumpy, rude and unhelpful. They ignored polite requests, such as asking them to close the door, and refused to change the "boom boom" music. We used to go in for the bizarre "fun" of being abused – a case of sweet retribution for this contender for restaurant with worst-service-in-BG award.

Lance Nelson, UK

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