Karakolevi and Partners is a law firm specialised in working with various businesses and together with its partners (accountancy companies, auditors, tax consultants and others) offers complex services
We met with its creators, Borislav and Kristina Karakolevi, to learn why their firm is a reliable partner to any business that seeks stable and secure growth.
What challenges did companies face as a result of Covid-19 and how can your firm help?
Kristina Karakoleva: The extraordinary situation affected directly or indirectly our clients according to their field of business. In tourism, marketing and advertising, services were stopped for a period of time. Other fields, such as construction, were hardly affected. During the first lockdown we advised our clients to be flexible with their contragents. This not only saved many businesses, but also caused a significant increase in work volumes afterwards. To be a loyal and understanding partner in hard times has its upsides as it creates trust, which is a prerequisite for long-term reliable partnerships.
Borislav Karakolev: When the emergency situation dawned upon us we immediately informed our clients whether they faced force majeure circumstances. We explained the resulting consequences and took timely measures to limit their negative effects on companies. We were impressed by the care companies demonstrated for their employees, whose jobs were preserved. We are satisfied that our clients not only withstood last year's challenges, but that they progressively prospered in spite of the circumstances.
What are the advantages of your complex services?
BK: Complex service has its benefits not only when a new business is established. During consultation we need to coordinate with other specialists, such as accountants, for example. With our complex service the client receives full service according to their particularities and needs at a competitive price with minimal loss of time, and of a good quality. With our partners, which are leading accountancy firms and specialists, we consult together, aiming at realisation of the clients' ideas. Following up the development of an idea into a reality excites us as professionals as well.
What is your customer service policy?
KK: Our mission is to help the client's business to grow with the help of practical and easy to implement law solutions. In order to simplify a process you first need in-depth knowledge of it. This is why we research the particular business in detail and adapt the law methods to the wanted result. Law itself originated from life and is designed to serve it, the opposite can lead to clumsiness, loss of resources such as time, money, workforce etc. Being a good lawyer is not enough to be competitive. Corporate services ask for vision, adaptivity, creativity, ability to understand the essence of the work and to optimise it. We know what the law says, but we are also interested in what the client wants. This is why sometimes we offer law solutions with an included managerial approach – and this leads to implementation of better sales practices.
Sofia, 42 GS Rakovski St, floor 2
phones: 0887 38 88 81, 0889 94 11 22
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